Refund and Cancellation Policy

Refunds and Cancellations: Cancellations made at least 30 days prior to the commencement of training will receive a full refund. Cancellations made less than 30 days prior to the commencement of training are subject to a 50% processing fee. Cancellations must be made in writing to the Institute, via email, sent to [email protected]. No refund will be given for "no shows."

Reschedules: Generally, reschedules are not permitted. If a participant is unable to attend, the refund and cancellation terms apply. The Institute, at its discretion, may transfer a participant to a virtual training (if applicable and available).

Transfers: Generally, participants may transfer their registration to another participant up until the commencement of training. Transfer requests must be made in writing to the Institute, via email, sent to [email protected].