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In-Person Training
Attend training in-person.
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Online Training
Attend training online.
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Custom Solutions
Our instructors come to you.
Who We Train
The Institute has the privilege of working with a diverse and multi-disciplinary group of professionals.
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Law enforcement and investigations
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Fire/rescue/emergency medical services
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Crisis intervention and mobile crisis response teams
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Medical, mental health, and social work
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Primary and secondary education
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Corrections
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Parole and probation
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Security
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Non-profit and faith based organizations
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Legal support
Managed Response Training (MRT)
40 Hours
Supporting Behavior Informed Decision Making for Complex Encounters
Managed Response Training (MRT) is a research-informed course designed to strengthen how professionals assess behavior, evaluate risk, and manage their responses across routine encounters, behavioral health crises, criminal incidents, and high-risk or threat-based situations. The course emphasizes intentional decision-making grounded in observable behavior, situational context, and objective evaluation, rather than assumptions about intent, diagnosis, or personal characteristics.
MRT integrates behavioral assessment, mental health awareness, criminality recognition, and threat management to support sound judgment in dynamic situations and environments. Participants learn to identify behavioral indicators associated with escalation, instability, deception, resistance, or imminent harm, and to understand how these indicators influence response options and authority.
A central focus of MRT is response regulation. Participants develop skills in behavior-guided communication and tactics, including managing objections, recognizing and responding to deception, and applying verbal persuasion and influence to reduce resistance, encourage voluntary compliance, and promote safer outcomes. The course reinforces non-escalation and de-escalation as preferred strategies, while clearly addressing when crisis management, threat management, or lawful enforcement action is required to protect safety and maintain public order.
Throughout the course, participants learn to calibrate actions across a full response spectrum, integrating communication, tactical positioning, containment, enforcement, and coordination with medical, mental health, and partner agencies as conditions evolve. Emphasis is placed on continuous reassessment and clear articulation of response decisions to support accountability and defensibility.
MRT is applicable to a wide range of professionals and supports consistent, lawful, and legitimate responses to complex human interactions.
Critical Incident Analysis Training (CIAT)
24 Hours
Supporting Fact Based Investigations
Critical Incident Analysis Training (CIAT) is a research-informed course designed to strengthen how professionals review, analyze, document, and articulate decisions made during complex or high-risk incidents. The course focuses on post-incident evaluation of available information, decision-making processes, and actions taken, with an emphasis on accuracy, accountability, and defensibility.
CIAT provides participants with a structured framework for analyzing incidents based on observable facts, contemporaneous information, and situational context, rather than hindsight bias or outcome-based judgment. Participants learn to examine what information was available at the time, how it was interpreted, what decisions were made, and how those decisions aligned with constitutional requirements, federal and state legislation, policies and procedures, training, and professional expectations.
A central component of CIAT is decision-making analysis. Participants are trained to evaluate judgments made under stress, uncertainty, and time constraints, including how risk was assessed, alternatives were considered, and actions were selected as conditions evolved. The course emphasizes objective evaluation of decision quality within the totality of the circumstances, recognizing the dynamic nature of complex incidents.
CIAT also places strong emphasis on documentation and report writing. Participants develop skills in organizing information, articulating rationale, and clearly linking observations, assessments, decisions, and actions. Instruction focuses on producing reports that are accurate, coherent, and defensible across administrative, regulatory, and legal review.
In addition, the course prepares participants for internal review, external scrutiny, and litigation-related processes. Topics include understanding investigative timelines, responding to requests for information, preparing for interviews or testimony, and recognizing how incident documentation and analysis may be evaluated in administrative or other legal proceedings.
CIAT is applicable to a wide range of professionals, including supervisors, investigators, instructors, analysts, and risk managers. The course supports consistent and professional post-incident practices that can strengthen organizational learning, accountability, and defensibility.
Instructor Development Training (IDT)
40 Hours
Supporting Defensible Curriculum Development, Instruction, and Documentation
Instructor Development Training (IDT) is a research-informed course designed to strengthen how professionals design, deliver, and defend high-quality training programs across complex and regulated environments. The course focuses on building instructional competence that is educationally sound, operationally relevant, and professionally defensible.
IDT provides participants with a structured framework for curriculum development, emphasizing clear learning objectives, alignment with organizational standards, and integration of research-informed principles. Participants learn to design training that is coherent, outcome-driven, and adaptable to diverse audiences, while ensuring content accuracy, relevance, and consistency.
A central component of IDT is effective instructional delivery. Participants develop skills in adult learning principles, facilitation techniques, scenario-based instruction, and assessment strategies that promote engagement, comprehension, and skill transfer. The course emphasizes instructional clarity, as well as strategies for managing challenging classroom dynamics and learner resistance.
IDT also addresses training accountability and defensibility. Participants learn how curriculum design, instructional methods, and evaluation practices may be scrutinized in administrative, regulatory, or legal contexts. Instruction focuses on preparation, delivery, and documentation of content and outcomes; and ensuring programs can withstand internal review or external challenge.
IDT is applicable to professionals responsible for teaching, facilitating, supervising, or evaluating training across a wide range of disciplines. Throughout the course, participants are encouraged to view instruction as both an educational and professional responsibility.
Leadership Development Training (LDT)
16 Hours
Supporting Legitimate Leadership Strategies for Performance Readiness
Leadership Development Training (LDT) is a research-informed course designed to strengthen how leaders make decisions, guide others, and manage responsibility in complex, high-risk, and high-accountability environments. The course focuses on developing leadership capabilities that support sound judgment, effective communication, and consistent professional standards across dynamic operational contexts.
LDT provides participants with a structured framework for leadership and the application of principles rather than rigid directives. Participants explore legal considerations, ethical responsibilities, and organizational expectations in the midst of uncertainty, competing priorities, and other human factors.
A central component of LDT is people-centered leadership. Participants develop skills in communication, influence, and coaching to guide performance, manage conflict, and support teams. The course emphasizes creating conditions that promote clarity, confidence, capability, and accountability at all levels of an organization.
LDT is applicable to professionals in formal and informal leadership roles across disciplines. Throughout the course, participants are encouraged to view leadership as both an operational and professional responsibility.